Last Updated: March 3, 2026

At Hamlet Tours & Travels (“Hamlet”, “we”, “us”, or “our”), accessible at https://onlineticketnepal.com/, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our website and travel services.

By accessing or using our website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect only the information necessary to provide flight bookings and travel-related services.

a. Personal Information

• Full name
• Email address
• Phone number
• Date of birth
• Nationality

b. Identity & Travel Documents

• Passport details
• Government-issued identification documents
• Visa-related information (if required)

c. Booking & Transaction Information

• Flight booking details
• Travel dates and preferences
• Payment-related information (processed through secure payment gateways)

2. Purpose of Data Collection

We collect and use your information to:

• Issue flight tickets and process bookings
• Confirm reservations with airlines and service providers
• Provide customer support and respond to inquiries
• Improve our website functionality and user experience
• Conduct internal marketing and remarketing related to Hamlet services

Your data is used strictly for service delivery and internal business purposes.

3. Guest Users & Registered Users

Hamlet Tours & Travels serves both guest users and registered users.

Guest Users

Users may complete bookings without creating an account. Information collected is used solely to complete the booking and provide requested services.

Registered Users

Users who create accounts may have their information securely stored to:

• Manage bookings
• Enable faster future reservations
• Improve service experience

4. Account Responsibility

Registered users are responsible for maintaining the confidentiality of their login credentials.

Hamlet Tours & Travels is not responsible for unauthorized access to accounts resulting from user negligence or failure to safeguard login information.

5. Accuracy of Information

Users are responsible for ensuring that all personal, passport, and travel information provided is accurate and complete.

Hamlet Tours & Travels shall not be liable for booking issues, delays, penalties, or travel disruptions caused by incorrect or incomplete information provided by the user.

6. Data Sharing & Disclosure

We do not sell, rent, or trade personal information to third parties.

Information may be shared only in limited circumstances:

• With airlines or travel service providers solely to complete bookings
• When required by applicable law or legal process
• To protect the rights, safety, or security of Hamlet Tours & Travels

We do not share data for third-party marketing purposes.

7. Data Security

We implement appropriate technical and organizational security measures, including:

• Secure booking and payment processing systems
• Restricted internal access to sensitive information
• Industry-standard safeguards against unauthorized access or misuse

While we take reasonable precautions, no online platform can guarantee complete security.

8. Data Retention

We retain personal information only for as long as necessary to:

• Complete bookings and provide services
• Comply with legal and regulatory requirements
• Support internal business analysis and improvements

Once no longer required, data is securely deleted or anonymized.

9. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

• Improve website performance
• Analyze traffic and user behavior
• Support internal marketing activities

You may disable cookies through your browser settings; however, certain features of the website may not function properly if cookies are disabled.

10. Communication & Marketing

We may contact users via email or phone regarding:

• Booking confirmations
• Travel updates and notifications
• Customer support communications
• Promotional offers related to Hamlet services

Users may opt out of promotional communications at any time.

11. Children’s Privacy

Hamlet Tours & Travels does not knowingly collect personal information from individuals under 18 years of age. Our services are intended for adults capable of entering legally binding agreements.

12. Third-Party Links

Our website may contain links to third-party websites. Hamlet Tours & Travels is not responsible for the privacy practices or content of external websites.

Users are encouraged to review the privacy policies of any third-party sites they visit.

13. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time.

Any changes will be posted on this page with an updated revision date. Continued use of the website constitutes acceptance of the updated policy.

14. Contact Information

For any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us through our official website:

Hamlet Tours & Travels
Website: https://onlineticketnepal.com/